Production Standards
Mhelp has hundreds of production standards covering every part of the development process.
Mhelp is Microsoft Certified "Windows 7 compatible". Visits the Microsoft Compatibility Center webpage.
Examples include:
... More Information
We have 34 international patents pending our production standards.
Each standard its based upon a published academic paper which demonstrates that the standard provides better user compreshension.
Our standards give consistency through our video-clips.
Our file format uses the most advanced codex set providing the smallest file size for high quality internet streaming media.
Mhelp production studios utlises phase correction and adaptive noise reduction to ensure the purest, easy listening narration.
ASIO allows sound engineers to process audio via Windows instead of external hardware.
Animation format is 25o (progressive frames per second) 25p yields a higher vertical resolution on moving objects.
The Mhelp UCI is fully immersive, but can also run independently of the application.
Mhelp has the world's largest library of Microsoft Office video-clips.
*ASIO refers to Audio stream Input/ Output, a computer driver protocol for digital audio providing high fedelity © Mhelp ICT Pty Ltd v1.5
- Video:
- Positioning a mouse at the begining of each animation. Mouse only moves in two directions.
- Audio:
- Speed, pitch and emotion instruction. Length of pause after each instruction.
- Text:
- In-house dictionary used to maintain consistency of terms. Textual composition is kept breif and clear.
Technical Specifications
- Download size:
- Approx 3.7 MB (client GUI)
- File format
- WMV-9 encapsulated in MPEG-4 format
- Security:
- Mhelp DRM protocol encrypts video-clips during production. Our UCI decrypts the clips during playback.
- Sound Engine:
- Low-latency mixing engines with ASIO1 hardware support.
- Video Interface:
- Broadcast quality.
Minimum System Requirements
- Operating System:
- Windows 2000/ XP/ Vista
- CPU:
- Pentium III 800 MHz or higher (minimum), Pentium IV 1.6GHz or higher (recomended)
- Hard Disk Drive:
- 250MB free disk space
- RAM:
- 256 MB
- Monitor Resolution:
- 1024 x 768,24-bit color
- Graphics Card:
- Video Card with 24-bit resolution capability and DirectX support
- Sound:
- Windows compatable sound card that supports 48 KHz playback (PCI recomended)
- DirectX:
- DirectX 9.0b
- Software:
- Microsoft Net framework 2 0, framework 3.5 for MS Office 2003 and Microsoft Net framework 3.5 for MS Office 2007
Mhelp Products for Microsoft - 2009
Technical Specifications
- N/o Video-clips:
- 3000
- Video-clip size:
- 100KB to 300KB
- Video-clip length:
- Approx 2 minutes (Large % of clips are only 30 seconds in length)
Compliance
- Australian Disability Act 1992
- Disability Standards for Education 2005 Section 508, 1973 Rehabilitation Act (USA)
- Electronic & Information Technology Access Advisory Committee (EITAAC) Oct 1998
- Web Content Accessibility Guidelines 2.0 (WCAG 2.0)
Mhelp is Microsoft Certified "Windows 7 compatible". Visits the Microsoft Compatibility Center webpage.
All video-clips are clearly indexed within categories that ensures you find the exact clip that you want, and fast. No wasting time, no lost productivity; And of course we also have the simple to use Keyword Search
The combination of animation, narration and transcript for every video-clip ensures Mhelp is easy to understand, even for the visual, hearing, language and cognitive impaired making Mhelp ideal for all users".