The Science Behind Mhelp

Company Fact Sheet

Mhelp is the leading provider of on-demand video-clip help. Mhelp has been a technology innovator of on demand video-clips for more than four years. Our reputation in providing our customers (software application end-users) with instant help and just-in-time Knowledge at their desk, makes Mhelp a leading provider of just-in-time help solutions. Click Here to read more on... "Company Fact Sheet"

Product Fact Sheet

Mhelp is the leading provider of "on demand video-clip help" devlivering instant help and just-in-time knowledge content through an innovative multi-media interface. With Mhelp users are instantly streamed video-clip help, most with a play time of less than 2 minutes. Users quickly find "what they need to know - when they need to know it", all at their desktop.
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Mhelp Assistive Technology Compliance

Mhelp is an important help solution using multiple multiple sensory user input. This means that Mhelp is more helpful to people with disabilities than standard embedded text only help.
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Mhelp Custom Solutions

Mhelp™ Custom Solutions is for organizations that have customized software applications & require new help content, or for Software Integrators & Software Vendors who prefer to embed movie-clip help into their software applications instead of text only help. Mhelp Custom Solutions can be merged with Mhelp Help-desk which provides additional internal or external help-desk technologies (VoIP, IM, Email ticketing, forums etc).
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Mhelp Science

Farmers taught their sons everything they knew. Artisans and craftsmen taught their son all they knew. This formed the "just-in-time" learning model, wherein everything was taught 'just-in-time' one day a specific skill was needed.
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Mhelp JITT Learning

In every area of technology great advances have been made with the exception of one area. "Learning how to use technology". This single area has in fact gone backwards. The changes that have been made have been solely on cutting the cost of learning. Elearning has improved the delivery of learning & reduced the cost of Teachers.
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Augmenting human intelligence

This is an initial summary report of a project taking a new and systematic approach to improving the intellectual effectiveness of the individual human being. A detailed conceptual framework explores the nature of the system composed of the individual and the tools, concepts, and methods that match his basic capabilities to his problems.

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Exploratory learning of interactive devices

People often learn a novel device or software application by actually trying to use it, drawing on a combination of prior knowledge, information from the interface itself, and problem solving skills. We describe this phenomenon as exploratory learning.

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Instructional design for effective & enjoyable computer supported learning

Once upon a time, not very long ago, Henry Ford a pragmatist, penny-pincher and visionary coined the noteworthy phrase "You can get a car in any color you like as long as it is black".

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JIT information presentation & acquisition of complex cognitive skills

This paper describes a model for just-in-time (JIT) presentation of information. Learners receive the information needed to carry out a task precisely at the time it is needed. The model is twofold: supportive information is best presented before practising task clusters while pre-requisite information is best presented during practice on learning tasks.

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Just in time approach to learning

This chapter focuses on e-learning and its relationship with organizational knowledge dissemination. We argue this requires a holistic approach that involves business processes, people and systems to deliver knowledge required by organizations and its workforce in a timely and cost-effective manner.

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The Elaboration Theory

In every area of technology great advances have been made with the exception of one area. "Learning how to use technology". This single area has in fact gone backwards. The changes that have been made have been solely on cutting the cost of learning. Elearning has improved the delivery of learning & reduced the cost of Teachers.

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The Magic Number 7

My problem is that I have been persecuted by an integer. For seven years this number has followed me around, has intruded in my most private data, and has assaulted me from the pages of our most public journals. This number assumes a variety of disguises, being sometimes a little larger and sometimes a little smaller than usual, but never changing so much as to be unrecognizable.

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As We May Think

This has not been a scientist's war; it has been a war in which all have had a part. The scientists, burying their old professional competition in the demand of a common cause, have shared greatly and learned much. It has been exhilarating to work in effective partnership. Now, for many, this appears to be approaching an end. What are the scientists to do next?

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