MHELP CUSTOM SOLUTIONS

Mhelp™ Custom Solutions is for organizations that have customized software applications & require new help content, or for Software Integrators & Software Vendors who prefer to embed movie-clip help into their software applications instead of text only help.

Mhelp Custom Solutions can be merged with Mhelp Help-desk which provides additional internal or external help-desk technologies (VoIP, IM, Email ticketing, forums etc).

Mhelp provides three Custom Solution models.

• Totally outsource the entire video-clip production process to Mhelp Custom Solutions.

• Partially outsource to Mhelp & partially utilize your own internal resources.

• License "Mhelp Custom Solutions" from Mhelp including all software, knowhow, quality standards & training so you can complete all production in-house.

Mhelp Custom Solutions comply with "Assistive Technology Standards" for the sight, hearing, cognitive & language impaired. Refer to our "Assistive Technology Compliance" brochure.

THE PROCESS

Outsource everything to Mhelp™ With this methodology we take care of everything.

Step One - Our technical Writers will create your help texts to our high MQ2 Technical Writing Standards.
Step Two - Our Movie-clip production specialists will create the video-clips using MQ2 quality standards that ensure consistency and user acceptance.
Step Three - We will record the narration in our professional recording studios using qualified Voice-over Artists trained in Mhelp MQ2 Narration techniques. (We have a selection of trained artists).
Step Four - Our Postproduction Editors will merge the texts, narration & vide-clips together into a final clip.
Step Five - We then integrate the video-clips into our patented graphic-user-interface (GUI) (Desktop App) that can be a stand-alone GUI or be embedded into the host software application.

Step Six - The Mhelp GUI allows us to add any or all of our 34 patented technologies that enhance search & find, viewing options and much more.

Partially outsource & utilize internal resources.
This methodology is a very cost-effective model to ensure you end up with a product of the highest quality standards (which ensures people actually use it) at the best possible price.

We give you the tools & training to complete steps One & Two using our patented MQ2 Quality Standards. We do the rest.

License Mhelp™ for in-house production.
This methodology is most suited to organizations that regularly need new help content. Also for Software Vendors & Software Integrators who want to offer a superior help solution & understand that time saved in learning new techniques = money saved & the best quality results the first time around.

Anyone can create video-clips, but just like the big-screen a movie clip can be a hit or something that you never want to see again. Our knowhow, our MQ2 Quality standards, training & the production software we use ensures a quality result every time & that translates into user-acceptance. We spent several years getting it right. License Mhelp & you can have all this at once.

Mhelp can be embedded into your software application toolbar.

Mhelp can be loaded onto any server & delivered over LAN; Intranet Terminal Services or the internet. This allows you to add or modify content at any time, or you can use a combination of both.

Contact Mhelp Custom Solutions now for your next project.

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